Elevate Every Guest Experience

We deliver a comprehensive suite of hospitality management systems that enables our customers to provide exceptional guest experiences through innovative products and world-class service.

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A hotel attendant welcoming a guest at the check-in counter

Technology That Inspires Loyalty

Springer-Miller Systems partners strategically with hospitality brands to create guest experiences that inspire loyalty. We offer future-ready technology solutions that protect our clients' investments — a single, integrated platform spanning reservations, point of sale, spa, activities, owner fulfillment, and online booking.

  • 19+ years average tenure for SMS clients
  • 86% of customers operate 4-star or higher resorts
  • Part of Jonas Hospitality, serving over 60,000 hotels globally

Part of Jonas Hospitality

Springer-Miller Systems is a member of the Jonas Hospitality family — a group of hotel technology brands with a shared commitment to customer-centric, innovative solutions.

Together, Jonas Hospitality serves more than 60,000 hotels globally. Springer-Miller operates through Jonas Unify, which bridges best-of-breed and all-in-one solutions so properties are never forced to choose between depth and integration.

SMS|Host hospitality software shown on a desktop monitor

What We Stand For

Guest-Centric by Design

Every product decision starts with the guest profile. Preferences, history, and spend follow the guest across every department and every property.

World-Class Service

24/7/365 live support, backed by teams who have worked in hospitality operations — not just software.

Future-Ready Investment

Open integration with more than 200 industry partners means the platform grows with your property rather than constraining it.

Want to start improving property performance today?

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