The Complete Property Management System for Hospitality
Streamline Operations. Elevate Guest Experiences. Drive Revenue.
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Built on 35 Years of Hospitality Innovation
Backed by over 35 years of hospitality innovation, SMS|Host by Springer-Miller Systems is a fully integrated property management solution designed for hotels, resorts, and spas of every size. From reservations and housekeeping to membership and activity scheduling, SMS|Host delivers the tools you need to simplify operations and deliver exceptional guest experiences.
- Personalize guest experiences with advanced preference tracking
- Boost bookings and revenue through an integrated online booking engine
- Simplify operations with consolidated folio management and group routing
- Manage owners, members, golf, and activities with unmatched flexibility
- Gain actionable insights to make informed business decisions
- Enhance guest satisfaction with fast, seamless check-in and check-out
Core Modules & Features
Everything the property runs on, in one integrated system.
Reservations Management
Create, modify, and confirm reservations with customizable packages and streamlined check-in and check-out processes.
Online Booking
The WorldNXT booking engine integrates seamlessly with real-time reservations, without transaction-based fees.
Mobile Capabilities
SMS|Host Anywhere enables front desk mobile check-in and check-out from any device.
Secure Payment Processing
Tokenization and point-to-point encryption protect cardholder data across every transaction.
Multi-Property Management
Centralized guest profiles and consolidated operations across every property in the portfolio.
Owner Fulfillment
Premium accounting tools for wholly-owned and timeshare units, including dues and resale management.
Membership Management
Track memberships, recurring charges, and spending limits with full flexibility.
Activity Scheduling
Attach third-party services to reservations with full tracking and vendor accounting.
Housekeeping
Streamline communication between departments and customize services to each guest.
True Integration
Save time, eliminate human error, and create an elevated guest experience with our fully integrated suite of solutions. They support a robust interface library to easily integrate with your existing systems too.
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